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Exit Interviews: Do Employers Listen to Employee Feedback?

A recent survey of 150 executives shows that most employers—76 percent—are acting on feedback given by departing employees during exit interviews. The survey was conducted for staffing service OfficeTeam by an independent research firm.

When asked how often they acted on information gathered during exit interviews with departing employees, 19 percent of executives polled said they always act on the information, 57 percent reported they somewhat frequently act on it, 11 percent said rarely, and 6 percent said never. Six percent reported that they don’t conduct exit interviews and one percent didn’t know whether or not the company acted on the feedback from departing employees.


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Additional Resources:

Exit Interview Checklist

Exit Interview Acknowledgment Form

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