The first step in tackling any problem is to understand it. Henry Neils, who heads an organization known as the International Assessment Network, has identified 13 signs of work-related burnout:
1. Chronic fatigue (exhaustion, tiredness, a sense of being physically run-down)
2. Anger at those making demands
2. Self-criticism for putting up with the demands
4. Cynicism, negativity, and irritability
5. A sense of being besieged
6. Exploding easily at seemingly inconsequential matters
7. Frequent headaches and gastrointestinal ills
8. Weight loss or gain
9. Sleeplessness and depression
10. Shortness of breath
11. Suspiciousness
12. Feelings of helplessness
13. Increased degree of risk-taking
If you recognize yourself or others in your organization in this list, it’s probably time to take action. The types of strategies organizations have successfully used to battle job stress vary a great deal. Consider ideas like these:
Design jobs that provide workers with meaning, stimulation, and opportunities to use and improve their skills.
- Improve the physical environment through better air quality, fewer physical and chemical hazards, better lighting, and less repetitive work.
- Establish work schedules that include job-sharing, flextime, and rotating shifts.
- Consider implementing a wellness program that could include classes in stress-busting topics such as time management, assertiveness training, and relaxation.
After 6 months or a year, evaluate your program and see if your workforce seems to exhibit less stress.