The best way to avoid bad hires is to gather as much objective information as possible about prospective employees. However, employers have to balance this need against the expense involved and the privacy rights of applicants.
Here are BLR® editors' five steps to good background checks.
Establish a written policy regarding background checks and train HR personnel and hiring managers in the appropriate use of information obtained. Include the following in your policy:
Avoid conducting background checks on a selective basis. In addition, if certain information disqualifies one individual, similar information about another applicant should disqualify that applicant as well.
When employers hire a third party to conduct a background check or obtain reports from outside agencies, the background checks and reports are subject to the Fair Credit Reporting Act (FCRA).
FCRA distinguishes between two forms of reports—consumer reports and investigative consumer reports. Consumer reports such as credit checks provide general financial and personal data about an individual’s payment history, overall indebtedness, addresses of record, etc.
Investigative consumer reports provide in-depth information about an individual’s character, general reputation, personal characteristics, mode of living, etc., that may be obtained through searches of public records and/or interviews with neighbors, friends, professional associates, and other acquaintances.
Due to the more “intrusive” nature of investigative consumer reports, FCRA requires employers who request this type of report to comply with additional notice and disclosure requirements. (When employers seek employment references, driving records, and criminal background information, they are requesting an investigative consumer report.)
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Before obtaining any type of consumer report, an employer must comply with very specific upfront notice requirements under FCRA.
Then, before taking any adverse action against an individual that is based in whole or in part on the information contained in a consumer or investigative consumer report (e.g., termination of employment, refusal to hire or promote), there is another series of notice obligations.
Weave these notice requirements into your procedures so they happen automatically.
No comprehensive federal law regulates an employer’s investigation or use of individual arrest and/or criminal conviction records. However, because a reliance on arrest and conviction information may inadvertently result in the disproportionate screening out of minorities and other protected groups, employers need to be particularly cautious in this area.
(Because an arrest record is not of itself evidence of criminal guilt, arrest records should generally not be used as a definitive grounds for rejection.)
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In the absence of a controlling federal or state law, employers should generally consider the following before making any negative employment decision based on an applicant’s or employee’s criminal record:
Federal law requires federal agencies, federal facilities, and facilities under federal contract to conduct preemployment criminal background checks on all applicants seeking employment as childcare service workers.
In tomorrow's Advisor, we'll cover steps 4 and 5, and we'll get a look at a special program of prewritten policies for reference checks and dozens of other topics.
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