Archives

Active Listening: A Refreshing Foundation for Quality Conversations

by Denice R. Hinden, PhD, PCC, President, Managance Consulting & Coaching When I trained to be a crisis hotline volunteer in the early 1980s,  I had no idea I was developing a game changing leadership skill.  The first thing we learned was how to listen deeply to callers to make a connection. That meant focusing […]

ADA Implementation: Common Misconceptions

We recently looked at some issues that arise when the Americans with Disabilities Act (ADA) and leave laws overlap (see ADA Leave Issues: Attendance Bonuses, COBRA, and More). Today, we’ll address some common misconceptions about the law.

Leadership Mindset Matters Most in a Crisis

by Denice R. Hinden, PhD, PCC, President, Managance Consulting & Coaching August 20, 1992 the weather forecast predicted a big hurricane making landfall in the City of Miami, Florida.  As the deputy director of the local emergency shelter for runaway and homeless youth, we decided to move our residents in Miami further south to the […]

overtime

‘Unlawful’ Overtime Rule Temporarily Blocked

A federal district court temporarily blocked the U.S. Department of Labor’s (DOL) overtime rule November 22, just days before it was scheduled to take effect. The judge who issued the order called the regulation “unlawful” and said such actions should be left to Congress.

HIPAA

HIPAA Experts Highlight Recent ‘Spike’ in Enforcement

A recent surge in monetary Health Insurance Portability and Accountability Act (HIPAA) settlements is altering the compliance landscape at a time when new technical and legal challenges also are coming into play, practitioners and regulators told a recent conference.

Moderation in all things

by Mark I. Schickman What brings job satisfaction to employees is a key inquiry for every HR professional. And, as we have written before, that answer changes with the times and with the circumstances. Boomers wanted job security and were often most comfortable when they were taking detailed instructions from supervisors. Successively, those values have […]

COBRA

Appeals Court: Same-Sex Spouse Had No COBRA Notice Claim

by Gwen Cofield To have standing to sue an employer for a Consolidated Omnibus Budget Reconciliation Act (COBRA) notice violation, the individual alleging the violation must be either a participant or a beneficiary, as those terms are defined in Employee Retirement Income Security Act (ERISA). COBRA coverage is designed to continue, for a limited time, […]

8 Secrets to Hiring Seasonal Workers

For companies in many industries—whether large or small, bricks or clicks—it’s an annual ritual that must succeed: ensuring the quality and quantity of extra hires during the prime holiday sales season.

Making the Most of On-the-Job Training

On-the-job training (OJT) is one of the best ways to ensure employees retain learning, but it must be done right in order to be effective. “The number one component of success with [OJT] is careful planning,” says Michael Nolan, president of Friesen, Kaye and Associates. “Careful planning allows and ensures that content and competencies are […]

More Info on the Talent War

According to a new survey, companies across the globe are suffering from a talent shortage. Many employers are citing skilled trades as the roles that are hardest to fill, for the seventh consecutive year. As talent shortages worsen, companies are increasingly turning to training and development to fill talent gaps and upskill employees.