http://hrdailyadvisor.blr.com/archive/2009/02/04/Training_Supervisors_Online_Discipline_Guidelines_Tips.aspxNew supervisors are eager to show that they are "boss," and they may think that harsh discipline is the way to establish themselves. That is often not the best way to get individuals moving and to keep up department morale, says attorney Jeffrey Wortmanen-USCommunityServer 2.0 (Debug Build: 60217.2664)