http://hrdailyadvisor.blr.com/archive/2009/05/18/HR_Policies_Procedures_Write_Better_Emails.aspxBusiness is all about e-mail these days, yet many managers don't know how to write an effective e-mail message, says Janis Fisher Chan. Her recent book, E-Mail: A Write It Well Guide, offers help.en-USCommunityServer 2.0 (Debug Build: 60217.2664)http://hrdailyadvisor.blr.com/archive/2009/05/18/HR_Policies_Procedures_Write_Better_Emails.aspx#1402Mon, 18 May 2009 16:11:28 GMTd41f1d89-8bcd-45c6-82d9-dc5c7ed081a0:1402Roger BuchananGreat job.  Very timely way of addressing a need. Roger