Suddenly a Supervisor—5 Critical Factors for Successhttp://hrdailyadvisor.blr.com/archive/2009/06/22/Training_New_Supervisor_Manager.aspxNew supervisors have a tough transition to make—but if they master five key factors they can be successful, say Jonna Contacos-Sawyer and Polly Heeter Wright.en-USCommunityServer 2.0 (Debug Build: 60217.2664)