ServiceNow recently released the results of a new report, Today’s State of Work: At the Breaking Point, revealing that a majority of organizations have introduced advanced automation in their workplace, and nearly half of executives surveyed say that they’ll require it more broadly by 2018 to cope with rising work volumes. The survey indicated that adding machines to everyday work drives revenue growth, creates new job opportunities, and connects employees back to the work they want to do.
The company surveyed more than 1,850 corporate leaders—C‑level, vice presidents, directors, and managers—in seven countries to evaluate the workload of organizational leaders, the impact and use of automation in common business services, and executives’ opinions on the future of work. The survey also evaluated the relationship between organizational automation levels and financial performance.
Key findings are highlighted in the infographic, below. For more information on this report, click here.