Tips for Trainers: Ensuring ‘Openers’ and ‘Closers’ Are Used Effectively
Why should trainers use openers and closers, and what can they do to ensure that they are using those tools effectively?
Tag: Becky Pike Pluth
Trainer Tip: Using ‘Openers’ and ‘Closers’ Effectively
What are openers and closers, why should trainers use them, and what can trainers do to ensure that they are using these tools effectively?
Are Difficult Trainees Having a Negative Effect on Your Training?
“The biggest goal as an instructor is to get difficult people on board and to minimize the impact they might have on others,” says Pluth, whose firm has coined terms for some of the most common types of difficult participants: The Latecomer, The Know-It-All, The Introvert, The Socializer, The Confused, and The Sleeper. She recommends […]