Practical HR Tips, News & Advice. Updated Daily.
“Every spring, as college students nationwide prepare for finals and pull all-nighters to wrap up their spring semesters, many simultaneously ramp up their search for the perfect internship,” says Laura Fortman, principal deputy administrator of the U.S. Department of Labor (DOL) Wage and Hour Division (WHD) in a blog. “The WHD understands that these “foot-in-the-door” […]
It’s prudent to pay close attention to travel pay regulations because travel-related issues pose a significant risk for wage and hour claims. This is, unfortunately, an often-overlooked area.
Performance appraisals—everyone does them, but few think their approach is optimal. What’s happening with appraisals in the real world? What are your competitors up to? Help us find out! Please participate in our brief survey and see how what you are doing stacks up against what other successful companies are doing. We’ll get answers […]
If you and your employees don’t work directly with company customers, it may seem that customer service training doesn’t apply to you. But it does. Customer service is an issue that involves everyone in the organization. That’s because all employees have customers. If they don’t have external customers, they do have internal customers, otherwise known […]
Designing your executive pay plan can be daunting—you need to consider a whole host of factors, such as the company’s goals and the competitive environment. Let’s take a look at some design considerations for effective executive pay plans.
What About the Manager as a Teacher? If you take Lombardi’s words and change “coaching” to “managing,” it would go something like this: “I think managing is teaching, see? So I don’t think there’s any difference whether you teach in the office or whether you teach in the classroom. They’re both exactly the same. It’s […]
In a BLR webinar titled “Customer Service: How to Build a Culture of Exceptional Service in Your Organization,” Gregory P. Smith, CEO of Chart Your Course International, described the success of Zappos, whose gross sales steadily and rapidly increased from 2000 to 2008 largely based on word-of-mouth and customer service. The lessons learned from Zappos […]
Virtually every employer is going to deal with pregnant employees from time to time. Employers want to act in good faith and stay in compliance not only with the ADA and FMLA, but also with the Pregnancy Discrimination Act (PDA). PDA is an amendment to Title VII which specifically prohibits discrimination on the basis of […]
This interview first appeared on HR.BLR.com and was conducted by BLR editor Elaine Quayle. Q: What are some best practices to help workers with autism learn job-related tasks and assimilate into the workplace? A: Give them a little extra time to get used to their new routine and environment and give them a lot of […]
Wage compression (lower-level or less-experienced employees’ pay meets or exceeds higher-level or more-experienced employees’ pay) is never easy, but deal sooner rather than later, says consultant Barry L. Brown, SPHR, CCP. The first thing to recognize about compression is that there are no secrets at work, says consultant Brown. People are going to find […]