Yesterday we looked at how Keurig Green Mountain strives to be one of the best places to work. One of the ways Keurig Green Mountain boosts engagement is sending employees on “source trips” to coffee-growing nations to see the company’s supply chain for themselves. Employees have described the experience as life-changing. Steve Bruce, host of […]
New research, released by ManpowerGroup, reveals a new era of work in which flexibility and balance are in and the traditional “9-to-5 job for life” is out. Findings from the report “#GigResponsibly: The Rise of NextGen Work”—a global survey of 9,500 people in 12 countries—identifies a shift towards new ways of getting work done, that works for […]
One of the most underappreciated and undervalued skill sets that veterans possess for civilian employers is the ability to combine a command and control culture with the room and understanding for individual initiative. The combination of an adherence to process while exercising individual thought and initiative to adapt and adjust as business conditions change is […]
A different generation is entering the workforce, but they will share many similarities to Millennials. Here are nine similarities between Generation Z and Millennials.
Top companies across the country recently made a pledge to educate their employees and share best practices with each other in an effort to create diverse and inclusive workplaces. More than 150 CEOs have committed their organizations to participate in the CEO Action for Diversity & Inclusion initiative. Those organizations include Accenture, BCG, Deloitte US, […]
Like the captain of a ship, a leader sets the course or vision for their company. But how do you get others to follow your vision? Harder yet, how do you get others to be inspired by your vision?
Bersin, Deloitte Consulting LLP’s digital destination for the Human Resources professional, has found in its latest “High Impact HR” research that new workplace technologies and changing workforce expectations are creating unprecedented opportunities for HR organizations to transform the way companies and their people interact.
It’s time to pull your head out of the sand—you need to deal with poor performers! Sometimes it is uncomfortable to deal with things you would rather avoid, but there is no advantage to delaying the inevitable.
A study from KPMG noted high employee engagement levels correlated directly to an average of 19.2% increase in improved operating incomes, and conversely those companies with low levels saw declines of 32.7%. Within call centers it’s essential to develop engaged employees that can speak to customers with empathy and politeness while also knowing how to […]
Planning to recruit an account executive, client services coordinator, or financial analyst? Maybe you’re in the market for an information security analyst, product manager, or statistician. If so, offering candidates a flexible schedule, remote work, or other nontraditional options can boost your recruiting efforts.