Tag: business

Farm Trips for Employees Are ‘Life-Changing’

Yesterday we looked at how Keurig Green Mountain strives to be one of the best places to work. One of the ways Keurig Green Mountain boosts engagement is sending employees on “source trips” to coffee-growing nations to see the company’s supply chain for themselves. Employees have described the experience as life-changing. Steve Bruce, host of […]

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flexible work

Is the 9-to-5 Job Done? U.S. Workers Look to Innovative Ways of Working

New research, released by ManpowerGroup, reveals a new era of work in which flexibility and balance are in and the traditional “9-to-5 job for life” is out.  Findings from the report “#GigResponsibly: The Rise of NextGen Work”—a global survey of 9,500 people in 12 countries—identifies a shift towards new ways of getting work done, that works for […]

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Military Leadership Skills Create Great Employee Engagement, Business Results

One of the most underappreciated and undervalued skill sets that veterans possess for civilian employers is the ability to combine a command and control culture with the room and understanding for individual initiative.  The combination of an adherence to process while exercising individual thought and initiative to adapt and adjust as business conditions change is […]

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Diversity

Education Can Help Promote a Culture of Diversity and Inclusion

Top companies across the country recently made a pledge to educate their employees and share best practices with each other in an effort to create diverse and inclusive workplaces. More than 150 CEOs have committed their organizations to participate in the CEO Action for Diversity & Inclusion initiative. Those organizations include Accenture, BCG, Deloitte US, […]

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Human resources

Workplace Technologies and Employee-Centric Design are Redefining HR, Says Bersin

Bersin, Deloitte Consulting LLP’s digital destination for the Human Resources professional, has found in its latest “High Impact HR” research that new workplace technologies and changing workforce expectations are creating unprecedented opportunities for HR organizations to transform the way companies and their people interact.

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performing

What to Do When Employees Are Underperforming?

It’s time to pull your head out of the sand—you need to deal with poor performers! Sometimes it is uncomfortable to deal with things you would rather avoid, but there is no advantage to delaying the inevitable.

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Use Real-Time Analytics and Coaching to Vastly Improve Call Center Agent Performance

A study from KPMG noted high employee engagement levels correlated directly to an average of 19.2% increase in improved operating incomes, and conversely those companies with low levels saw declines of 32.7%. Within call centers it’s essential to develop engaged employees that can speak to customers with empathy and politeness while also knowing how to […]

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flexible work

Recruiters Finding More and More Jobs Now Suitable for Flexible Work

Planning to recruit an account executive, client services coordinator, or financial analyst? Maybe you’re in the market for an information security analyst, product manager, or statistician. If so, offering candidates a flexible schedule, remote work, or other nontraditional options can boost your recruiting efforts.

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