Tag: communication

Crucial Conversations: Tools for Talking When Stakes Are High

Employment law editor Michael Maslanka reviews the book Crucial Conversations: Tools for Talking When Stakes Are High by Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler. Review highlights tactics in book for effective communication between supervisors and employees. Crucial Conversations: Tools for Talking When Stakes are High‘s big idea: There are tactics you can […]

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How to Talk So People Listen: Connecting in Today’s Workplace

Technology writer and consultant David Micah Kaufman reviews the book How to Talk So People Listen: Connecting in Today’s Workplace by Sonya Hamlin. Review notes book’s advice for thinking through the various consequences and responses of business communications makes it a classic. One of the keys to success for any organization is communication. I have […]

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Resolving Conflicts at Work: A Complete Guide for Everyone on the Job

Employment law attorney Michael Maslanka reviews the book Resolving  Conflicts at Work: A Complete Guide for Everyone on the Job by Kenneth Cloke and Joan Goldsmith. Review calls book insightful for tips on resolving conflict at work with communication, conversation, and listening. One of your greatest challenges is resolving workplace conflicts. While one goal is […]

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The Strike Drags On

Well, David Letterman reached an agreement with the writers, and they are coming back to work. For him. No such luck for those of us who are anxiously awaiting the return of our favorite show. Nevertheless, the labor dispute is continuing to teach us valuable lessons. Like why companies should avoid this mess in the […]

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The Truth About Managing People

Employment law attorney Michael P. Maslanka reviews the book The Truth About Managing People by Stephen E. Robbins. Review highlights book’s truths about managing employees in the workplace. Talk about debunking workplace myths. In a series of 53 short chapters (the longest clocks in at three pages), Robbins challenges quite a few in Truth About […]

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Some further thoughts from “Branch Closing”

There is a right way to announce a reduction in force to employees. Going around the office muttering phrases such as “do your work while you still can” or “it doesn’t matter, we’ll be gone in a few weeks anyway” under your breath isn’t it. In the real world, a company planning a RIF should […]

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