Tag: data

Developing a Strong Hiring Plan

What can you do to make sure your hiring plan is solid? How do you fill in the missing gaps? Today we’ll look at workforce analysis.

Print

Research Identifies Factors that Create a ‘Positive Employee Experience’

New global research from Globoforce and IBM discusses the ineffectiveness of workplace bureaucracy in a time of growing complexity, change, and competition—and provides insights on how organizations can “effectively get out of the way by providing the right environment and context” by dismantling bureaucracy and energizing their employees to make their workforce more adaptable and […]

Print
Human resources

Workplace Technologies and Employee-Centric Design are Redefining HR, Says Bersin

Bersin, Deloitte Consulting LLP’s digital destination for the Human Resources professional, has found in its latest “High Impact HR” research that new workplace technologies and changing workforce expectations are creating unprecedented opportunities for HR organizations to transform the way companies and their people interact.

Print
performing

What to Do When Employees Are Underperforming?

It’s time to pull your head out of the sand—you need to deal with poor performers! Sometimes it is uncomfortable to deal with things you would rather avoid, but there is no advantage to delaying the inevitable.

Print
compensation

HR Professionals: Got a Compensation Question?

For me, one of the neat things about being an editor here at BLR® is the opportunity to interact with HR and compensation professionals on a regular basis. As the comp editor, I’m asked about managing the compensation process and, for the most part, they’re pretty routine queries about things like how to market price […]

Print

Use Real-Time Analytics and Coaching to Vastly Improve Call Center Agent Performance

A study from KPMG noted high employee engagement levels correlated directly to an average of 19.2% increase in improved operating incomes, and conversely those companies with low levels saw declines of 32.7%. Within call centers it’s essential to develop engaged employees that can speak to customers with empathy and politeness while also knowing how to […]

Print

4 Ways to Empower the Modern Workforce

I’m a Chief Technology Officer (CTO), but my role as a technology executive has a lot to do with many of HR’s priorities as people managers—especially when it comes to supporting workplace flexibility and changes to the modern workforce.

Print
flexible work

Recruiters Finding More and More Jobs Now Suitable for Flexible Work

Planning to recruit an account executive, client services coordinator, or financial analyst? Maybe you’re in the market for an information security analyst, product manager, or statistician. If so, offering candidates a flexible schedule, remote work, or other nontraditional options can boost your recruiting efforts.

Print