The idea of replacing the formal employee review with a 2.0 version has been a growing consensus in HR over the past few years. While most companies still have an employee review process, it’s true that traditional annual reviews have long been on life support.
Giving feedback to employees—both positive and negative—is critical for employees to know where they stand. It also helps ensure you’re on the same page in terms of performance expectations. But it’s a task that is often easier said than done. Giving feedback, especially when it is negative, can be an emotionally complex task. Many managers […]
A first-of-its-kind study published by the Center for Talent Innovation (CTI) finds that far more people than expected have a disability: 30% of college-educated employees working full-time in white-collar professions in the U.S.
I love being corrected and coached; especially by my wife. My second favorite coaches are my four teenagers. Since they’ve been sentient for a number of months now, they naturally have lots of tips and life wisdom to share with me, and I always receive it with humility. What a gift their coaching is to […]
A study from KPMG noted high employee engagement levels correlated directly to an average of 19.2% increase in improved operating incomes, and conversely those companies with low levels saw declines of 32.7%. Within call centers it’s essential to develop engaged employees that can speak to customers with empathy and politeness while also knowing how to […]
Yesterday’s Advisor explored the latest findings regarding corporate travel program “leakage” – those policy and usage challenges that confound even the most well-managed business travel policies. Today, we delve deeper into what we introduced yesterday: How traveler satisfaction and policy compliance go hand-in-hand. Here are four tips to guide your efforts.
Your managers and HR representatives might listen to employees, but do they really hear what employees say?
“Participant-led/participant-driven learning is having the ability to take control of what, and how, you learn,” says Chris Douglas, Vice President of training for Fierce, Inc., a leadership development and training company. “When it comes to leadership training, participant-led learning allows personal preferences to influence how these skills are learned and applied. For example, an individual […]
Everyone hopes to maintain a reputation that communicates trustworthiness, confidence and, most importantly, influence. Most want a quick fix, but no one can be more influential after one coaching or training session.
Are you offering Millennials opportunities to grow and learn in your organization? If not, perhaps you should be, according to the results of a recent survey.