“Participant-led/participant-driven learning is having the ability to take control of what, and how, you learn,” says Chris Douglas, Vice President of training for Fierce, Inc., a leadership development and training company. “When it comes to leadership training, participant-led learning allows personal preferences to influence how these skills are learned and applied. For example, an individual […]
As HR faces a crisis of finding enough qualified applicants to fill vacancies, more and more employers are realizing that employee development programs are crucial to getting and keeping talent. Training programs not only help with attraction and retention but also can help the organization grow by helping employees learn new skills. Training can also […]
The current labor force in America is polarizing – there are lots of older workers (aging quickly), lots of younger ones, and fewer people in the middle. That’s a legitimate managerial challenge. There are fast-paced changes in work that lead to skill shortages and complaints from managers that they have no one ready to fill […]
As a manager, would you rather hire a person who wants to do great work for a company or a person who wants to work for a great company? Think about it for a minute. There’s a difference.
A new study examines global worker and customer experiences across industries. The Worker Shapes The Customers’ Experience study—released by Appirio, a global services company that helps customers create next-generation worker and customer experiences—shows that while executives say they understand the importance of worker experience and its impact on customer experience (and thereby customer loyalty and […]
In part one of this article, we probed the fast rise of the “hybrid office” trend, as more companies—with an eye toward greater innovation and productivity—shift their focus away from “open” floor plans in favor of a mix of work areas that better meet employee needs.
Is unconscious bias impacting international assignment opportunities in your organization? We all have unconscious biases in one form or another—they are impossible to consistently avoid.
The importance of effective teamwork has never been more critical than it is now. Why? Simply put, businesses aren’t run the way they used to be. In the past, organizations had a clear top-to-bottom hierarchy, departments were self-contained, and neat borders existed between individual roles. Such a set-up may appeal to our sense of order, […]
From the employer’s perspective, employee network groups can boost engagement and retention—or they can create divisiveness. To ensure the former, employers need to be involved from the start.
Deloitte has announced new research that identifies keys to driving a highly diverse and inclusive corporate culture, which in turn drives better business outcomes. Summarized in a WhatWorks® brief, the findings appear in “High-Impact Diversity and Inclusion: Maturity Model and Top Findings,” research from Bersin by Deloitte, Deloitte Consulting LLP.