Here are the steps you need to take to make sure your employee training is always successful and cost-effective:
- Make training an ongoing process, and reassess training needs frequently to make sure you’re meeting today’s needs, not yesterday’s.
- Encourage employees to talk about their training needs and request additional training.
- Provide employees with opportunities to use newly learned skills on the job.
- Make sure your training is comprehensive, interesting, and interactive, and gives employees the chance to practice new skills in a safe setting.
- Send employees back to work with learning aids such as checklists, step-by-step instructions, and safety reminders that help them safely and effectively transfer newly learned skills to their job.
Why It Matters:
- Companies that invest in employee learning have higher productivity, revenue growth, and profit growth than companies that do not.
- Employee training is a fundamental determinant of customer satisfaction, sales per employee, and market capitalization within an organization.
- Employee satisfaction with opportunities for learning and development is one of the most important predictors of whether an employee will stay with his or her current employer.
- Opportunity for training is one of the top three things people consider when deciding where they want to work.