Some managers want the productivity losses from social media activity at work to be a tricky “social media” issue, but it’s not, says attorney Molly DiBianca. “It’s a simple management issue, just like somebody taking too many cigarette breaks. The supervisor or manager has to enforce rules and impose discipline if necessary.”
DiBianca, who is with Young, Conaway Stargatt & Taylor LLP in Wilmington, Delaware, offered her tips at the BLR’s Advanced Employment Issues Symposium, held recently in Las Vegas.
Policies That May Relate to Social Media
You do want a social media policy, says Dibianca [ Managing an HR Department of One was recently recognized as one of SHRM’s “Great 8” best-selling products. Examine it at no cost or risk for 30 days and find out what all the buzz is about.
LinkedIn can cause problems related to references. For example, DiBianca notes that when managers are asked for a reference on LinkedIn, they tend to give glowing references—much better than they would ever give on a performance appraisal. However, if there is a later suit or complaint, that LinkedIn reference is going to be displayed. For example, if you select that employee for layoff because of poor performance, he or she is going to produce that glowing LinkedIn reference. That’s trouble.
And then there’s the question of non-competes. When employees leave the company, and then update their status—thus notifying many others of their new position— is that a violation of a non-compete?
It’s unclear, but it is a good idea to remind employees as part of your departure procedures, that if they indicate employment at your company on their social media pages, they should change that.
You may have a policy against doing Internet reference checks, and may assume that no one is doing them. Think again, says DiBianca, it’s happening. (One recent survey suggested that although only 20 percent of HR managers were doing Internet reference checks, 100 percent of their hiring managers were doing them.)
Don’t ignore this issue, DiBianca says. You should discuss it with your managers so they know the dangers and how to handle them.
Social media reference checks, a critical issue to be sure, but really, just one of what, a dozen challenges that will cross your desk today? We’re talking about intermittent leave challenges; accommodation headaches; investigation woes; training, interviewing, and attendance; to name just a few. In HR, if it’s not one thing, it’s another. And in a small department, it’s just that much tougher.
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