Learning & Development, Talent

Coaching Can Be Effective—But There Are Challenges

In a recent survey of 230 organizations by AMA Enterprise, a division of the American Management Association (www.amnet.org) that offers advisory services and tailored learning programs, executive coaching programs are seen as being “very effective” by 26% of companies offering such programs and “somewhat effective” by 62% of companies.

In addition, 12% reported that their executive coaching programs are “ineffective.”
“The mixed grades for coaching aren’t unexpected when compared to the effectiveness of other executive and leadership development opportunities,” said Sandi Edwards, senior vice president for AMA Enterprise.

Greatest Challenges

Conflicting priorities/time constraints are the greatest challenges that employers face with the effective delivery of coaching—with 32% of survey participants citing these challenges.

Other challenges include lack of sponsor/management support and involvement (cited by 17% of participants), lack of resources to provide needed coaching (16%), difficulty assessing coaching’s effectiveness (14%), lack of accountability (13%), and difficulty choosing effective coaches (8%).


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To help ensure success of coaching programs, all involved parties must be clear about the desired results and committed to delivering those results, Edwards said. “Coaching demands the same determined commitment by all parties as does any other successful venture.”

How is your company meeting the challenges that coaching—and other leadership training efforts—can present? How effective are your company’s executive training programs at developing supervisors and managers into effective leaders who can help your company be successful?

There’s no doubt training can be a hassle—authorizing, planning, delivering, tracking—and it’s easy to let this critical priority slip.

To solve this problem, BLR® has created a unique and helpful solution called TrainingToday.

This turnkey service requires no setup, no course development time, no software to install, and no new hardware. Your employees can self-register, and training can be taken anytime, anywhere (24/7) with nothing but a PC and an Internet connection. Courses take only about 30 minutes to complete.


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Just as important, TrainingToday automatically documents training. As trainees sign on, their identifications are automatically registered. When the program is completed, the trainee’s score is entered. So, when you want to see who has or hasn’t yet trained on any subject or look at the across-the-board activity of any one employee, it’s all there, instantly available to you, your boss, an inspector—even a plaintiff’s attorney.

These are all motivational, actionable programs—for both employees and supervisors—in such key areas as sexual harassment, the FMLA, diversity, communication, USERRA, recruiting, and many more. The courses are kept up to date to reflect federal and state regulatory changes, and what’s more, we continually add new programs.

The Leadership Library, for example, provides you with a sensible (and economic) solution.

The Leadership Library for Managers and Supervisors allows you to:

  • Train on demand. Employees can complete training anytime from anywhere. All they need is a computer and an Internet connection.
  • Reinforce training topics with engaging graphics and quizzes to test their knowledge.
  • Monitor and track the results of your training program with the built-in recordkeeping tool.
  • Save costs. The more you train, the more cost-effective the training becomes.

The Leadership Library for Managers and Supervisors is a Web-based training tool that can be utilized by any organization. All you need is a computer and Internet access—the library is available 24/7.

The Leadership Library trains your managers on the fundamental skills required for successful team management and organizational communication.

The courses cover a range of leadership and managerial topics, including the following:

  • Business Writing Skills for Supervisors
  • Dealing with Change: How Supervisors Can Help
  • Motivating Employees: Tips and Tactics for Supervisors
  • Effective Communication for Supervisors
  • Conflict Resolution and Consensus Building
  • Workplace Ethics for Supervisors
  • Encouraging Employee Input
  • Negotiation Skills for Supervisors
  • Time Management for Supervisors
  • Professional Behavior: What Supervisors Need to Know
  • Performance Goals for Supervisors
  • New Supervisors’ Guide to Effective Supervision
  • Problem Solving for Supervisors
  • How to Manage Challenging Employees
  • Coaching for Superior Employee Performance: Techniques for Supervisors
  • Effective Meetings: How-to for Supervisors
  • Leadership Skills: What New Managers and Supervisors Need to Know

This turnkey service requires no setup, no course development time, no software installation, and no new hardware. Your employees can self-register, and training can be taken anytime (24/7), anywhere there is a PC and an Internet connection. Courses take only about 30 minutes to complete.

TrainingToday automatically documents training. As trainees sign on, their identifications are automatically registered. When the program is completed, the trainee’s score is entered. So, when you want to see who has been trained on any subject or look at the across-the-board activity of any one employee, it’s all there, instantly available.

Course certificates can be automatically generated from within the training center and are automatically retained for recordkeeping purposes.

Get started today on helping your managers and supervisors be the best they can be!

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