Recruiting

Recruiting Software Solutions: the Best of 2015

Recently “G2 Crowd Grid℠ for Recruiting” was released using G2 Crowd’s proprietary algorithm. This algorithm supposedly creates an unbiased list of the best software recruiting solutions available in 2015. Let’s explore what G2 found.

Untouched by Human Hands

Part of what makes the results of G2’s analysis interesting involves the way the analysis was conducted. Instead of a traditional survey, the report was created by a computer program’s analysis of user reviews and ratings, as well as a number of metrics such as customer satisfaction, popularity, social impact, market shares, and so on. While the raw data begin partially with user feedback, the analysis is untouched by human bias. In this way, the results ought to represent a no-nonsense appraisal of each solution.


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Overall Performance

At the highest level, G2 provides an overall score that is averaged from three general categories—the number of reviews, customer satisfaction, and the company’s presence in the market.

The overall score is a broad metric, but it clearly ranks the top 5 companies.

Solution

Score

LinkedIn Talent

82

UltiPro

72

iCIMS Recruit

72

Jobvite

60

SilkRoad

53

LinkedIn® clearly outperformed the rest and is the clear winner. However, G2 further breaks down each score into the three categories mentioned above: reviews, satisfaction, and market presence. A look at these numbers begins to reveal certain aspects that each service excels at.

Company

Number of Reviews

Satisfaction

Market Presence

LinkedIn Talent

40

92

72

UltiPro

30

89

55

iCIMS Recruit

37

98

47

Jobvite

46

74

46

SilkRoad

49

58

49

While LinkedIn scored the most overall, we can see that it’s actually been beaten by iCIMS recruits for customer satisfaction. While 92 out of 100 is good, 98 out of a 100 is better. That can make the difference for some companies when they consider which service to go with.

Also, notice how UltiPro and iCIMS both scored the same overall. A look at the individual category scores shows the strengths of each service. UltiPro had a better market presence but almost 10 points less in customer satisfaction. These individual traits matter—even if they are balanced against one another for an overall score.

LinkedIn versus UltiPro

Based on overall performance, LinkedIn, UltiPro, iCIMS, Jobvite®, and SilkRoad are the top five recruiting solutions recommended by G2. But which one is the solution for you?

A deeper look at the individual features offered by these solutions, as well as how they stack up against one another can help you choose. The bold numbers represent the highest rating, and the red numbers represent those scores that were below average.

Recruiting and On-Boarding Ratings

Feature

Average Rating

LinkedIn Talent

UltiPro

iCIMS Recruit

Jobvite

SilkRoad

Recruiting Marketing

75

89

73

83

77

76

Sourcing and Candidate Identification

76

92

76

88

72

74

Job Posting

81

89

77

87

85

84

Screening and Assessments

74

68

71

87

77

72

Interview and Offer Management

74

54

76

89

81

71

Application Tracking

81

71

80

93

83

80

On-Boarding

72

49

88

90

66

85

As we can see, the only solution that was entirely above average was iCIMS; they even outgunned LinkedIn in 4 out of 7 features. While they fell lower in recruiting marketing, sourcing and candidate identification, and job-posting, it was only by a few points in each category.


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Platform Ratings

Feature

Average Rating

LinkedIn Talent

UltiPro

iCIMS Recruit

Jobvite

Silk
Road

Reporting

73

n/a

85

91

71

63

Dashboards

77

n/a

85

91

78

70

Mobile User Support

68

n/a

77

85

77

48

Customization

74

n/a

75

92

74

59

User, Role, and Access Mgmt.

81

n/a

85

94

82

73

Internationalization

74

n/a

n/a

84

79

65

Performance & Reliability

81

n/a

85

96

81

75

Integration APIs

75

n/a

87

93

73

63

One of the features of G2’s algorithm is that it applies “n/a” to any feature that doesn’t have enough data to draw a stable conclusion. It remains unclear as to what it means that LinkedIn and to a much lesser degree, UltiPro have certain features rated as n/a.

Based on platform features, iCIMS is the clear leader, with UltiPro following close behind.

Tomorrow we’ll take a look at a few final considerations about G2’s recruiting software solutions report. Plus an introduction to ??????????????????????