Learning & Development

Essential Metrics to Track for Your Virtual Training Programs

Virtual training offers many benefits to your organization. According to information and research parsed by Cloudshare:


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  • Virtual training typically requires 40%–60% less employee time than learning the same material in an instructor-led classroom.
  • 42% of companies reported that virtual training has led to increased revenue and that revenue generated per employee is 26% higher.
  • Virtual training has the power to increase knowledge retention rates by as much as 60%, which is up from an 8%–10% retention rate for traditional corporate training methods.

However, to experience these benefits of virtual training, you need to make sure your virtual training programs remain effective. Here are four essential metrics you’ll want to track to ensure your virtual training programs remain effective.

1. Number of Active Learners

Don’t just track how many learners your virtual training programs have but how many remain active on a consistent basis. You can still have a high number of learners for your virtual training programs without necessarily having a high number of engaged learners. You want to make sure your learners are consistently and actively engaged with your virtual training programs.

2. Participation Rates and Progress of Learners

Active learners are more engaged and participate in more virtual learning activities and modules. So, ensuring your overall learner participation rates remain high is important. And you want to track the overall progress of your learners, too, so that you can see which programs are effective and which ones are not. For instance, you might have a virtual training course that consists of five modules but learners tend to stop taking the course after the third module.
You want to make sure your learners are progressing through your virtual training programs at the right pace and that they are progressing through them until they have finished each program. If they’re breezing through programs, the programs may not be challenging enough. But if they’re constantly being held up or not completing courses, it might be because the content is too challenging or because it’s not relevant or engaging enough.

3. Course Completion Rates and Scores

When you notice that a high number of employees are starting a course but not completing it, you’ll want to figure out why. It could be because the course is too easy, too challenging, or irrelevant. Or, it could mean that employees aren’t aware of how to complete it. And look at employees’ scores, too, to ensure there is a steady number of employees who are challenged but not dissuaded by the learning content they’re encountering.

4. Average Time of Course Completion

Sometimes, employees will also abandon virtual courses when they take too long to complete. Use the average time it takes an employee to finish a course to determine appropriate lengths of learning content and completion deadlines when applicable.
Keep an eye out for tomorrow’s post, which will cover the five more essential metrics you’ll want to track to ensure your virtual training programs remain effective.

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