Body language can have a powerful impact, whether conscious or unconscious, when communicating with others. This idea often comes up in the context of job interviews; for example, interviewees are coached to lean in toward interviewers, make eye contact, and avoid fidgeting or looking at their watch.
Understandably, interviewees tend to heed this message because they want to get the job. They feel they need to put their best foot forward and communicate effectively, even with nonverbal cues, because of the power dynamic: The interviewee is asking for a job, and the interviewer has the power to hire or not hire or at least influence the hiring decision.
But body language is extremely important for managers, as well.
Managers’ Body Language Can Convey a Lot
A manager’s body language can convey a lot to team members and even influence their behavior and performance. A manager’s interactions with subordinates has a very different power dynamic compared with an interviewee’s interactions with an interviewer, which is why body language is so important.
For example, managers who check their watch or look around the room while a subordinate is speaking send the message that they are bored and not engaged with what their worker is saying, which is likely to not only shorten the person’s contribution but also discourage further participation from other team members.
By contrast, a manager who leans toward the speaker, nods along, and makes eye contact will elicit more participation and engagement from his or her subordinates.
Message to Managers: Pay Attention!
Given their widespread responsibilities and busy schedules, managers don’t often pay attention to their body language, but simply being conscious of it can help ensure you send the right message, one that encourages engagement and participation, as well as creates a sense of confidence and the willingness to assist team members.
Lin Grensing-Pophal is a Contributing Editor at HR Daily Advisor.