Category: Learning & Development

Employees are valuing career development more than ever—it’s a sign that the company is willing to invest in their future. How are businesses approaching training today? What are their pain points, and what topics are being addressed in training?

training

COVID-19 and the ‘New Normal’ of Training

With months of experience in working from home under their belts, both employers and their employees have been feeling the impacts in the short term. But what impacts should they anticipate in the long term from a training and development standpoint?

assumptions

The Brain Rewards Assumptions

To be a better leader, you need to uncover and challenge hidden assumptions. But identifying them is not easy. That’s because the more you know about your business, industry, function, spouse, family, and friends, the more assumptions you make.

reinventing

Reinventing Yourself: Who Will You Be Post-COVID-19?

There is no shortage of lessons to be learned from the COVID-19 pandemic. In addition to the economic and health adjustments we are all scrambling to make, a deluge of new challenges that have yet to be considered still looms around the corner.

resilience

Is Resilience an Inherent Trait, or Can It Be Developed?

As a result of the 2020 COVID-19 pandemic, resilience has become a topic of intense interest for organizations around the world. When the crisis hit in spring, many leaders saw firsthand that their employees’ responses to adversity varied dramatically. Some faced challenge after challenge with energy and resolve, while others nearly shut down from the […]

finish

Finishing Projects: Tips to Help Procrastinators

Every project has a beginning, a middle, and an end. That statement may seem obvious, and it is. But it’s one thing to note those stages and another to ensure they are all carried out with the same level of commitment and diligence.

script

The Benefits of Workplace Scripts

Scripts are common tools in many industries like telemarketing and customer support. They can empower relatively inexperienced teams to quickly start tackling more challenging responsibilities in customer-facing roles.

remote

Training on Videoconferencing Etiquette

As more of us are working from home—and more of the working-from-home crew will continue to do so in the future—it’s important to get the basics right. We can all use some tips for best utilizing the software that enables communication among remote employees.

meeting

Updates When There Are No Updates

Most teams have some kind of standing, recurring meeting to touch base with staff and provide updates. These meetings are great venues for group managers to pass along information from the top of the company down.

skills

Upskilling Workers for the AI and Automation Age

In a knowledge-based economy, companies upgrade their “capital” not by overhauling outdated machinery but by upskilling their workforce. That’s because human capital is increasingly the most important asset companies possess. And while humans aren’t as static as machinery, they still need to be retooled and upgraded.