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Employees are valuing career development more than ever—it’s a sign that the company is willing to invest in their future. How are businesses approaching training today? What are their pain points, and what topics are being addressed in training?
Two of the biggest companies in the world dominate what have traditionally been very different segments of the retail market. Walmart is the archetypal big box retailer with thousands of stores covering tens of thousands or even hundreds of thousands of square feet. On the other side of the retail coin is Amazon, the archetypal […]
Most organizations like when their employees go above and beyond the letter of their job description. In some cases, this discretionary effort is an expectation; indeed, there are companies that could not function without it. Efforts to build a strong company culture and boost engagement will of course benefit individual employees but also make it […]
We’ve all been in a position where our technical skills helped us get a promotion. But you also need the emotional element if you want to hold a better leadership position, as it enables you to connect with others, offer feedback, deal with stress, and train teams effectively. You must be thinking: What is that […]
It’s no secret that we’re all sitting more than we should and that it has negative consequences for both our physical and our mental health. Research shows that this inactivity also has economic implications for employers, costing companies hundreds of thousands of dollars per year. As the pandemic subsides and we settle into a new […]
The COVID-19 pandemic has fundamentally changed so many aspects of everyday life, not least of all in the workplace. The explosion in remote work is perhaps the most obvious example, but that foundational shift has also had repercussions in other areas of work life. Goodbye to the 9-to-5 One example of this is the rise […]
McKinsey Health Institute reports that 28% of U.S. employees are burnt out. And it’s no wonder. Too many employees are spread way too thin. Many have been doing the dreaded “more with less” since the Great Resignation started early last year. And workforce reductions related to recession fears have only further extended already overburdened employees. […]
Recent years have shown that digital transformation is not just a luxury but also a necessity. What was once something cutting-edge companies did to keep up with modern trends has now become the truth of how most companies operate, due in no small part to the COVID-19 pandemic. However, while many companies think a digital […]
This summer, Zaid Khan’s TikTok video about quiet quitting launched a viral debate about what the term means—and whether it is a good or a bad idea. From Khan’s perspective, “You’re still performing your duties but you’re no longer subscribing to the hustle culture mentality that work has to be your life.” The video triggered […]
Two macroeconomic factors have the potential to wreak havoc on training: a tight labor market and rapidly rising interest rates. The former has been making it difficult for employers to recruit and retain qualified talent, while the latter portends a drop in consumer spending and, therefore, corporate revenue and training budgets. In this environment, employers […]
We’re all consumers and have a seemingly endless choice of brands to shop and engage with, but what really makes customers loyal and coming back for more are the experiences they have. So when we think about the customer experience (CX), we think of traditional sales and marketing touch points along the customer journey. However, […]