Category: Talent

Employee feedback, compliance, government forms, leave policies, recruiting: the list of tasks that an HR professional have to perform is nearly endless. Just as important as any one task is how professionals put them all together into a united front. Welcome to the Strategic HR topic.

“Buzz Off!” Train Outdoor Workers to Battle Mosquitoes

Give workers these safety recommendations from the Centers for Disease Control and Prevention (CDC) on using safety repellents: Always follow the instructions on the product label. Apply repellents only to exposed skin and/or clothing (as directed on the product label.) Do not use repellents under clothing. Never use repellents over cuts, wounds, or irritated skin. […]

Hiring from Outside? Think Again

Here’s the bottom line. Management professor Matthew Bidwell, of the Wharton School at the University of Pennsylvania, has researched the question for several years—from 2003 to 2009. The basics of his findings are these: External hires get significantly lower performance evaluations for their first 2 years on the job than do internal workers who are […]

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8 Steps to Conflict Resolution

Now that we’ve established how managing conflict is critical to the overall success of your business, today’s Advisor provides you with a simple eight-step conflict resolution process that you can train your employees to use for resolving any type of workplace conflict.

Warning Signs of Ethical Dilemmas

During ethics training, employees should gain a thorough understanding of company policy, as well as the importance of maintaining an ethical workplace. Here are some practical guidelines for ethics training: Introduce new employees to the organization’s ethics policies and standards during their orientation period. Make sure that all employees—old and new—get awareness training that introduces […]

Do Your Employees Need Ethics Training?

Certainly, supervisors and managers need to understand your company’s ethics policy and the importance of enforcing it. Train them on your policy, as well as the need to observe the highest standards of ethics, honesty, and integrity in the workplace.

How to Balance the Power of Leadership

Sometimes people confuse leadership with power. Leaders are often portrayed as hard-driving, hardnosed, and headstrong. And many good leaders have those qualities to be sure. But it takes both force and influence to lead others effectively. The two approaches complement each other and create a powerful, yet adaptable force for action. Good leadership always balances […]

What Makes an Effective Leader?

In today’s Advisor, we’re going to look at what it means to be an effective leader. First, let’s define leadership—with the help of some historical figures. Leadership is: Guiding people to take appropriate initiative, General George Patton said, “Don’t tell people how to do things, tell them what to do and let them surprise you […]

Customer Service Training Step #1: Don't Put the Customer First?

If you were a general fielding an army, you’d know that no matter how good your tactics, success in battle eventually will ride on the quality and morale of your troops. Business is the same, and especially that aspect of business in which your organization is most likely to run into “hostile forces.” That’s customer […]

Gamification Drives Engagement in Leadership Program

The DLA (www.deloitte.la) is a fully digital executive training program used by more than 10,000 senior executives at over 150 companies worldwide, including all Deloitte partners in Australia and the United Kingdom and some in the United States, Mexico, China, and Russia, says James Sanders, DLA manager. The self-paced program, which is offered both to […]

Ask the Trainer: Lean Six Sigma

A: Whether your company hires a third-party vendor to provide training on Lean Six Sigma or tackles training in-house, there are a few factors that will help ensure training success, says Jason Piatt, president of Praestar Consulting (www.praestar-consulting.com). First, he recommends finding an executive who will act as a champion of the Lean Six Sigma […]