Category: Talent

Employee feedback, compliance, government forms, leave policies, recruiting: the list of tasks that an HR professional have to perform is nearly endless. Just as important as any one task is how professionals put them all together into a united front. Welcome to the Strategic HR topic.

Use Summer to Motivate Employees

McBean, author of The Facts of Business Life: What Every Successful Business Owner Knows That You Don’t (Wiley, October 2012,), encourages employers not to wait until fall to review and adjust company directions. Especially if changes will involve employee training and/or hiring and training new employees. Most business owners probably look at the summer as […]

Are You Taking Advantage of Summer’s Learning Opportunities?

McBean, author of The Facts of Business Life: What Every Successful Business Owner Knows That You Don’t (Wiley, October 2012,) says the reality is that the season is actually a great time to do a half-year review and make some smart moves for your business, rather than indulge in the summertime lull. Take summer’s opportunity […]

2 More Offenders to Train Your Leaders to Avoid

To recap: Without even realizing it, most leaders do and say things that send employees into their “Critter State” where every decision they make is driven by fear, says Christine Comaford, author of the new book Smart Tribes: How Teams Become Brilliant Together (Portfolio/Penguin, June 2013). And the consequences are more dire than you might […]

Do You Train Leaders to Avoid These 3 Scary Offenders?

Without even realizing it, most leaders do and say things that send employees into their “Critter State” where every decision they make is driven by fear, says Christine Comaford, author of the new book Smart Tribes: How Teams Become Brilliant Together (Portfolio/Penguin, June 2013). And the consequences are more dire than you might realize. Most […]

4 More Things Trainers Should Know About SPCC

Our sister publication, Environmental Daily Advisor, reports from the 2013 National Institute for Storage Tank Management’s (NISTM) recent storage tank conference that the U.S. Environmental Protection Agency (EPA) gave a really detailed, 3-hour review of Spill Prevention, Control, and Countermeasure (SPCC) regulations and best practices. Here are 4 more things I picked up that I […]

Do Your Trainers Know These 6 Things About SPCC?

At the 2013 National Institute for Storage Tank Management’s (NISTM) recent storage tank conference, the U.S. Environmental Protection Agency (EPA) gave a really detailed, 3-hour review of SPCC regulations and best practices. Here are some things I picked up that I bet you didn’t know about the SPCC. 1.  Emergency and  backup generators count toward […]

Stay in Touch with Employee Leaders

Integrated Project Management Company, Inc. (IPM) ensures that its employees are challenged, provided continual opportunities for growth, and treated fairly with respect and dignity. High standards have been set for staff, and the work and environment are motivating, says Jo Jackson, chief financial officer, who is responsible for the HR function for the 85-employee workforce […]

Train Leaders How to Build Credibility and Trust

One of the most important things effective leaders can do—regardless of their leadership style is to build credibility and trust with everyone they work with. Here are some tips for building credibility and trust: Always set a good example. Leaders never say, "Do as I say, not as I do." They do as they expect […]

Is Your Leadership Training All About Power and Style?

People sometimes confuse leadership with power. Leaders are often portrayed as hard-driving, hardnosed, and headstrong. And many good leaders have those qualities, to be sure. But it takes both force and influence to lead others effectively. The two approaches complement each other and create a powerful, yet adaptable force for action. Good leadership always balances […]

How Can Learning Opportunities Improve Customer Service?

As Empathica, Inc. (www.empathica.com) looked for ways to make its core product more mobile, its software developers went out to talk to clients in their restaurants and retail stores. “We sent small, collaborative teams into the field to see how people wanted to use this,” says Gary Edwards, executive vice president of Client Services. ‘Walk […]