Category: Talent
Employee feedback, compliance, government forms, leave policies, recruiting: the list of tasks that an HR professional have to perform is nearly endless. Just as important as any one task is how professionals put them all together into a united front. Welcome to the Strategic HR topic.
To recap: Roselinde Torres, senior partner of The Boston Consulting Group (BCG) and leadership expert in its People & Organization practice, says that “There are some aspects of leadership that are timeless, like vision, intelligence, good judgment, courage, ambition, and integrity. However, the hierarchical, inward-focused leadership style that defined the 20th century is unraveling. The […]
Too many companies may be facing a gap between the leadership they have now and the leadership perspective they will need for critical roles in the future, as faster communications, shifting demographics, and countless other changes make the business landscape uncertain and ambiguous. “There are some aspects of leadership that are timeless, like vision, intelligence, […]
Employer-sponsored training is often seen as the primary way for employees to advance their careers, but an expert says training will become more of a shared responsibility starting in 2015. However, leadership development will remain a top priority. Nearly half of senior human resources leaders globally identified leadership development as their top priority in a […]
In the volatile, uncertain, complex, and ambiguous (VUCA) business landscape—which is expected to continue for 2015—leaders face many challenges that require aggressive, sustained talent management strategies to prepare them for success. New research from Development Dimensions International (DDI) and The Conference Board, titled The Global Leadership Forecast (GLF) 2014 | 2015, Ready-Now Leaders: Meeting […]
Marvin Bower joined McKinsey & Company in 1933 and served as the management consulting firm’s managing partner from 1950 to 1967. In 1997, he published a book titled The Will to Lead: Running a Business with a Network of Leaders, in which he shares his perspectives on leadership. One of Bower’s beliefs is that […]
“Have you ever thought about what employees really want from a company and a manager?” asks business and leadership blogger Dan Oswald. What is it that really makes employees feel satisfied in their workplace? Among other things, having a manager who cares about them as people is part of being happy at work. Liberty […]
To recap, attorneys representing aggrieved employees in discrimination, retaliation, harassment, wage and hour, and other types of employment claims love allegations of supervisor wrongdoing because that’s the “smoking gun” they need to paint that supervisor as a villain—whose statements, acts, decisions, and omissions should result in liability for the employer. Also, such acts may […]
At some point, every workplace is faced with allegations that a supervisor behaved badly. Perhaps it was a stray remark about a disability, age, or race. Or maybe they treated someone in a way that wouldn’t pass the smell test under the Civil Rights Act, the Age Discrimination in Employment Act, Americans with Disabilities […]
The holiday season certainly brings customer service to the forefront of our thinking, but excellent service is needed 24/7/365 in order to have a successful business. Therefore, in today’s Advisor, we continue our discussion of what makes great customer service—year-round. It’s not about shoes, says Internet shoe company Zappos’ CEO, Tony Hsieh. It’s about […]
Focus on your culture, and the profits will follow, says Zappos’ CEO and author of Delivering Happiness: A Path to Profits, Passion, and Purpose, Tony Hsieh. And the culture at Zappos is all about customer service. The company, known primarily for its Internet shoe business, does very little advertising, Hsieh says; instead, it counts […]