Today’s podcast is part of the HR Daily Advisor’s HR Employee Benefits Week which takes place all this week of April 19th. We’ll be offering unique and exciting content every day this week discussing, you guessed it, employee benefits. We’ll be examining everything from how the need for benefits has changed over the last year and why including which benefits don’t matter as much anymore and which new benefits are a must-have. I’ve included a link to an overview of the week in the description.
In this episode, we are going to discuss these and related benefits topics with Carla DeMello, President, Employee Benefits at GCG, an Alera Group company.
Carla is responsible for driving the strategic direction of the employee benefits division along with all aspects of client experience and operations oversights. As the leader of employee benefits, she focuses on ensuring GCG delivers exceptional service by overseeing the teams, solutions, and infrastructure to meet the ever-evolving benefits landscape.
With over 15 years of benefits administration and operations experience, Carla has helped organizations think beyond the conventional delivery of service support, transforming corporate operations into a strategic business driver. With relevant prior experience in human resource, labor, benefit administration and insurance carrier environments, Carla’s background provides a breadth of perspectives when it comes to understanding the interests and intricate operations of each stakeholder.