Tag: Best Practices

Video Conference Call Basics

In a previous post, we discussed the importance of training staff on basic videoconferencing etiquette. This might seem like a basic concept, but it’s a mistake to assume all employees know how to properly use this relatively new and newly ubiquitous technology. Therefore, reminding staff of the etiquette essentials below can help both internal and […]

5 Best Practices for Building Resilient Hybrid Teams in 2022

As we head into year 3 of the COVID-19 pandemic and the Omicron wave pushes return-to-office dates back even further, it’s more clear than ever that work has fundamentally changed for good. While hybrid work may have seemed like a novelty at the onset of the pandemic in 2020, it’s here to stay, and to […]

Leaders Must Exhibit Adaptive Capacity in 2022

The pandemic forced businesses to cope with unexpected change and create solutions on the fly. This flexibility will be critical to success in 2022. This article will discuss what adaptive capacity is, why it’s important, and how HR can help leaders overcome obstacles as they embrace it. It’s safe to say that the pandemic completely upturned the business […]

Tacking the “E” in DEI: BTS Focuses on Equity

Two particularly interesting aspects of our ongoing series on chief diversity officers (CDOs) and similar roles are the career paths those leaders have taken to get to where they are today and the creative approaches they apply to their unique diversity, equity, and inclusion (DEI) challenges. For this installment, we spoke with BTS Chief Diversity […]

Championing Diversity While Pursuing Inclusion

One of the most interesting aspects of our series on chief diversity officers (CDOs) and other leaders in diversity, equity, and inclusion (DEI) and people management is the paths they’ve taken to reach their current positions. Rarely do we speak with diversity or HR leaders who say they knew from early on they wanted to […]


Learning and Development (L&D) Trends for 2022

It goes without saying that the last 2 years have posed unique challenges for companies in the United States and around the globe. Operations have been upended by constraints brought on by the COVID-19 pandemic, which has forced businesses to close their doors, shift to widespread remote work, implement robust health and safety measures for […]

How One HR Pro is Making an Impact with a Multi-Touch Mission

Christie Lindor spent the first two decades of her career working as a management consultant at some of the world’s top companies. Today, the first-generation Haitian American is a Workplace Culture and Inclusion expert that has earned a reputation for helping mid-sized and large organizations create high-performing, inclusive workplace cultures. As the principal of Tessi […]

How Can a Poor Work-Life Balance Affect Mental Health?

Plenty of us work in jobs that make it difficult for us to separate our work from our home lives. Whether it’s because the tasks demand our full focus or because it’s a passion project, leaving work behind physically and mentally can take effort and planning. It’s worth making the effort, though, as poor work/life […]


3 Tips for Ethically Implementing Employee Monitoring in 2022

In the nearly two years since the world shifted from working at the office to working remotely, IT and Security teams have been playing a never ending game of catchup. Work from Office (WFO) always had its challenges. Managing security on the network, and then the transition to increasingly shifting the workload to the cloud […]

Soft skills

The Importance of Soft Skills in the Modern Workplace

In the realm of employee development, soft skills bear an unfortunate name; once skills are labeled “soft,” the implication is that they are somehow less valuable than other skills, which, in a binary world, are thought of as “hard skills.” When people hear the term “soft skills,” they often think of fluffy concepts like “being […]