Francis Iwekaogwu complained for years that he was being discriminated against because of his race, threatening on more than one occasion to file a formal charge against his employer. When he finally sued and went to trial, he didn¹t win any damages for race bias. But it turned out that the jury was much more […]
Has an employee ever complained about offensive conduct by a salesperson, customer or vendor? If that behavior veers toward sexual harassment, you may have to step in and stop it. But how you handle the situation may make the difference between resolving the problem, losing a good customer, or worse-being sued.