Tag: communication

facebook

What Leaders Can Learn from Facebook’s Trials and Tribulations

Facebook has been in the news a lot lately in a climate increasingly concerned about both privacy and “fake news.” Pundits are pointing to Facebook’s woes as fodder for understanding about the types of leadership foibles that can lead a company down a slippery slope from a public sentiment standpoint.

retail

Lord & Taylor Settles Racial Profiling Case

Retail theft is a major cost for businesses worldwide. Companies spend a lot of time and money fighting shoplifting. According to Loss Prevention Media, retail theft accounted for nearly $18 billion in U.S. losses in 2016. Only about 7.8% of those losses result in a recovery. These numbers are significant.

failure

How to Help Managers Deal with Stress

In a previous post, we discussed recent survey findings, which showed that one in three managers are unable to handle high-stress, high-stakes situations in the workplace. The result of this inability can be poor team performance, which can be manifested in a number of ways.

B2B

Building Executive Outreach into B2B Relationships

In business to business (B2B) relationships, the stakes are often much higher than in business to consumer (B2C) situations. Typically, when your customer is a business, it is going to be spending a larger amount of money and representing a greater percentage of your overall revenue than if it was an individual consumer. Additionally, businesses […]

meeting

Are Meeting Minutes Really Important?

How does work get done in organizations? By people; and, frequently, by people working with other people to achieve some mutual goal. In the process, these people need to communicate with each other. This can be done in a variety of ways, but one quintessential and seemingly green team communication tool is meetings.

culutre

6 Critical Ways the Workplace Has Evolved

Because there’s still so much to do to make the modern workplace even more engaging and profitable for all parties involved, it’s sometimes easy to forget how far we’ve come over the past century.

What Is a Stay Interview?

Turnover is always a hot topic. How can it be reduced? How can you keep top employees from leaving? What makes a good employee want to leave your organization? How can you know if someone is considering quitting?