Tag: communication

hybrid

Implementing a Hybrid Workplace Plan

Ready or not, COVID-19 has pushed employers into allowing remote work for any suitable role. As we near closer to bringing employees back to their workplaces en masse, many employers are considering implementing some sort of hybrid model.

overtrained

‘I Know I Should Have Dealt with This Months Ago’

Our experiences with COVID-19 have demonstrated something your grandmother probably already told you: A problem ignored is not a problem solved. While procrastination can sometimes be a good thing (e.g., brussels sprouts go bad, so you don’t have to eat them), it also can set you up for failure, especially in the workplace—for example, not […]

COVID-19

2021 Is the Year to Invest in Your Frontline Workforce

While everyone was counting down the days until the ending of 2020, leading analysts were saying companies need to start 2021 with a clear, compelling message to employees. Workers want the new year to go better than the previous tumultuous one, and it’s up to employers to communicate how.

Overload

Tips for Protecting Yourself from Digital Overload

It seems like every 5 seconds; our phones send barrages of notifications our way. It’s a familiar feeling, wading through the mire of home screens or inboxes for important information. The world is speeding up at an exponential rate, and our devices deliver the information 24/7, 365, with breakneck efficiency.

employee training

Hostile Environment Claims in a Work-From-Home World

An October 2020 Forbes.com article on harassment in the work-from-home world identified eight “red flag” signs of misconduct. “Just like the working environment has changed to a home-based environment, so has workplace harassment,” the article observed, warning “workplace harassment that follows [employees] into their homes can have devastating impacts on their mental well-being, as well […]

Bedside Manners Aren’t Limited to Healthcare Workers

2020 was a challenging year for many, and it’s brought forth the need for several difficult conversations in the workplace. Whether it was having to tell someone he or she had been laid off or telling your boss you didn’t complete that report because you had to help your child with virtual school, one thing […]

culture

Evaluating Company Culture in the Era of COVID-19

2020 has been an extraordinary year for people globally. In the United States, we’re dealing with the aftermath of a divisive and historic election; there is widespread social unrest; and, of course, we’re dealing with a global pandemic that has forced millions of Americans to work from home.

repeat

Repeat It Back to Me

Virtually all managers have experienced situations in which an employee failed to follow instructions. While there are certainly cases in which an employee was simply negligent or disobedient, it’s also extremely common for the underlying issue to be miscommunication. The manager believes he or she communicated one thing, but the employee thinks he or she […]

thinking

Why Critical Thinking Is So Important

As much as companies may try to restrict decision-making authority to managers and executives, it’s impossible to fully insulate frontline workers from all decision-making.