Tag: customers

Recruiting GLBT employees makes sense

Gay, lesbian, bisexual, and transgender (GLBT) professionals are being increasingly targeted by corporate America — as both employees and customers. According to new research, the industry doing the best job of it is the financial services sector. In the Human Rights Campaign’s (HRC) most recent annual Corporate Equality Index, 32 employers in the financial services […]

Question and Answer: Diversity ideal, but not always good for business

As president of San Diego training firm Cross-Cultural Communications, Sondra Thiederman has spent the last 25 years helping companies create diversity programs that actually work. Author of the book, Making Diversity Work: Seven Steps for Defeating Bias in the Workplace, Thiederman’s clients include General Motors, Xerox, Pfizer Pharmaceuticals, Marriott Corp., American Express, and AT&T. We […]