Tag: Dal Tile

Include Customer Harassment in Your Harassment Training

By Heather Hunt May 27, 2014 HR Management & Compliance

Updated: May 27, 2014

According to a recent article on HR.BLR.com, you might want to incorporate a recent court case, which involved accusations of ongoing sexual and racial harassment by a customer, into your training on harassment. For the details of the case, click here. What the court said The appeals court majority reversed on the hostile work environment […]

Does Your Harassment Training Include Harassment by Customers?

By Heather Hunt May 26, 2014 HR Management & Compliance

Updated: May 26, 2014

One court recently decided that an employer can be held liable for harassment from customers. The court in this case concluded that “an employer is liable under Title VII [of the Civil Rights Act of 1964] for third parties creating a hostile work environment if the employer knew or should have known of the harassment […]