Tag: employee training

Why Hard Work Alone Isn’t Always Enough to Get Ahead

From a young age, we’re taught that one of the best ways, if not the best way, to get ahead is simply to work hard. Hard work pays off. Much effort yields much prosperity. And to a certain point, this is true. Those who put in the time and effort often succeed in academia, securing […]

customer harassment

Tips to Limit Risk of Employee Harassment by Customers

Most employers are equipped to respond to employee allegations of harassment by coworkers or managers. There are added levels of difficulty, however, when they complain about harassment by a customer, contractor, or other visitor to the business. A federal court of appeals recently ruled a Harrah’s Casino employee can go to trial on her claims […]

list

The Emotional Benefits of a To-Do List

Employees often feel overwhelmed when faced with a multitude of tasks. It can feel as though there isn’t enough time or opportunity to focus on one thing at a time when check-ins and competing deadlines are coming in from all directions.

Leadership

Using an ‘Ultimatum’ to Prevent E-Mail Inaction

There are many benefits to e-mail communication over real-time, spoken communication. For one, because the conversation is in writing, there’s a record of what was said, which can be useful both for recollection and to settle any disputes about what might have been committed or agreed to. Sending an e-mail is often an easier way […]

VR

How Companies Are Using AR and VR for Remote Training

Months into the COVID-19 pandemic, millions of employees are still working remotely, with no immediate end in sight. Some major employers like Microsoft, Target, and Deloitte have extended their remote work policies to mid-2021 or announced plans to maintain them on a permanent basis.

training

Employee Training as a Retention Strategy

Long-tenured staff are a benefit to any organization. They possess knowledge of and experience in not just the industry but also the specific company they work for. They can serve as mentors and teachers to new hires and serve as stewards for the organization’s long-term goals.

social

The Value of Employee Social Events in Training and Onboarding Efforts

Company gatherings and office parties are often the subject of criticism and skepticism. On the one hand, there is a potential risk, and many employers express reservations over the potential for unprofessional behavior and potential legal or reputational impacts, especially when alcohol is involved.

training

Reviewing Your Training

Developing a training program and the associated materials can be a tedious task. And it’s tempting for efficiency-minded training staff to avoid doing unnecessary work by recycling those materials year after year.