Tag: Fierce Retail

Bloomingdale’s Teams Up with eLearning Company for Employee Training

Despite dramatically increasing online sales, the vast majority of retail sales still take place offline. Brick-and-mortar sales involve live, face-to-face human interactions, and, no surprise, organizations relying on these interactions are understandably concerned about offering exceptional service experiences to their customers. Here’s how retail powerhouse, Bloomingdale’s, met the challenge.