Tag: information

assumptions

The Brain Rewards Assumptions

To be a better leader, you need to uncover and challenge hidden assumptions. But identifying them is not easy. That’s because the more you know about your business, industry, function, spouse, family, and friends, the more assumptions you make.

meeting

Updates When There Are No Updates

Most teams have some kind of standing, recurring meeting to touch base with staff and provide updates. These meetings are great venues for group managers to pass along information from the top of the company down.

communication

During Unprecedented Times, Leaders Have a New Role to Play

These are incredibly challenging times. The entire world has undertaken a massive shift in how we work—all at the same time and all because we have been forced to. We aren’t just working from home; we are at home in a crisis trying to work amid an avalanche of change and, in some cases, despair.

fear

The Problem with Squishy Answers and How to Stop Them

Part of the burden of being the boss is making the important decisions: whether it’s necessary to authorize costly overtime to meet a production deadline; if the company should apologize to a customer over a disagreement or stand firm in its position; if a supplier should be replaced; etc.

check

Hulu’s Little Fires Everywhere Takes Liberties with Employee Background Checks

My wife and I are currently binge-watching Little Fires Everywhere, a Hulu miniseries based on a book of the same name. Set in Shaker Heights, Ohio, during the late 1990s, Fires stars Reese Witherspoon as Elena Richardson (a white, married, upper-middle-class newspaper reporter with four children) and Kerry Washington as Mia Warren (a black, single mother who works as an artist and supplements her income through other part-time jobs).

training

The Training Gap—Desire vs. Ability

Corporate training is a core priority among C-suites across the globe, says Claudio Erba, CEO of Docebo, a training organization that recently went public. And yet, a significant gap exists in terms of organizations’ belief that they have the resources necessary to provide that training.

The Vital Importance of Emotional Intelligence

Emotional intelligence (EI) is one of those things that becomes very important when someone on a team, or a leader, does not possess it. The success of a team and an organization requires that leaders and employees possess the EI to support and empathize with one another in a healthy way. I recently spoke with […]

information

Say What? Avoiding Jargon for Better Communication

Most people who have spent even a few years in the workplace have found themselves on both ends of the jargon spectrum. They started a new job being bombarded with foreign acronyms and terms everyone else seemed to understand. Then, after getting the lay of the land and learning that vernacular, they helped pass that […]

lying

Lying and Hiring: It’s More Common Than You Think

The candidate-driven market put jobseekers in the drivers’ seat. They controlled who they wanted to work for, and in many cases, employers were fighting with their competition to land the right fit for the role. Even in a candidate-driven market, however, jobseekers were still lying on their résumés.