‘Surely They Know What I Want’ Managers and supervisors don’t like confronting their employees about performance problems so they tend to assume that employees are aware that they are not doing an acceptable job. Unfortunately, employees don’t think that way. They assume that everything is fine unless they are told otherwise. Then if there’s a […]
Tag: Leadership Library
Now that we’ve established how managing conflict is critical to the overall success of your business, today’s Advisor provides you with a simple eight-step conflict resolution process that you can train your employees to use for resolving any type of workplace conflict.
During ethics training, employees should gain a thorough understanding of company policy, as well as the importance of maintaining an ethical workplace. Here are some practical guidelines for ethics training: Introduce new employees to the organization’s ethics policies and standards during their orientation period. Make sure that all employees—old and new—get awareness training that introduces […]
Sometimes people confuse leadership with power. Leaders are often portrayed as hard-driving, hardnosed, and headstrong. And many good leaders have those qualities to be sure. But it takes both force and influence to lead others effectively. The two approaches complement each other and create a powerful, yet adaptable force for action. Good leadership always balances […]
In yesterday’s Advisor, Hunter Lott of Please Sue Me fame, offered his lawsuit avoidance tips. Today, his advice on legal exposure in 2011, plus an introduction to the new 24/7 leadership training system. What percent of charges did the EEOC drop last year? Lott asks. More than 64 percent. “That’s us!” Lott says. That’s HR […]