Tag: Problem Child

Train Employees to Conquer Their Fears

Just in time for Halloween, a survey by Accountemps reports on what frightens employees. According to the results, 28 percent of respondents said making a mistake on the job is their biggest workplace fear. Workers were asked, “Which one of the following is your greatest workplace fear?” Here are their responses: Making errors on the […]

Train Supervisors to Manage Challenging Employees

The objective of the following role-playing exercise is to review strategies for managing challenging employees effectively. Instruct trainees to choose a partner and role-play each of the following situations. For the first role-playing exercise, one person takes the role of the supervisor and the other, the role of the employee. Then, for the second, switch […]