Tag: Simon Sinek

Bridge The Gap: Treat Employees as Your First Customers 

We’ve all heard the popular business slogan “the customer is always right,” a phrase that highlights essential customer-first cultures implemented in almost every organization. This is how most businesses approach their operations, prioritizing customer satisfaction and retention to drive profitability. But a lesser-known fact is that a great employee-first culture also drives success, and retaining […]

Faces of HR: Cris Grossmann on Being an Agent of Change, the Cost of Inaction & Pushing Boundaries

Cris Grossmann’s passion for frontline workers was ignited during his childhood growing up in Mexico City. On summer afternoons, he’d visit both of his grandfathers who worked in factories and each one taught him valuable lessons. On one hand, Grossmann learned how to produce paints and color and, on the other, he learned how a […]