Practical HR Tips, News & Advice. Updated Daily.
In addition to ensuring that employees understand the various roles of a leader and the many skills leaders need to develop (which we went over yesterday), inform your potential leaders of the importance of cultivating a leadership image that projects leadership potential. Explain that their leadership image is the base on which to build their […]
Lectures are still probably the most common classroom training method. That’s because they are an efficient and cost-effective way to convey information and general knowledge to large groups of employees at one time. For example, lectures are a particularly good way to explain new policies, train employees in the requirements of laws and regulations, and […]
The material in today’s Advisor is adapted from BLR’s 10-Minute HR Trainer session, “Telephone Etiquette.” Don’t forget to train employees to follow proper etiquette when receiving phone calls. Here are several best practices for answering the telephone. Answer promptly if you are not relying on voicemail pickup. Greet the caller with a friendly tone, identifying […]
If a firm loses its top leaders, who will take their place? It’s a question without an answer within many organizations, according to new research from Robert Half Legal. Charles Volkert, executive director of Robert Half Legal, stresses that “proactive planning not only ensures the transfer of knowledge and business continuity, but it also adds […]
The material in today’s Advisor is adapted from BLR’s 10-Minute HR Trainer session, “Appropriate Internet Use.” A Reasonable and Balanced Approach Surveys indicate that in most workplaces today, employers and employees agree that some nonbusiness use of the Internet is both inevitable and acceptable. When allowed, appropriate personal use of the Internet in the workplace […]
The following extension cord safety training material is adapted from today’s featured safety training product, 7-Minute Safety Trainer®. Extension cords are such a common item in the workplace and in the home, that many people take them for granted and fail to realize that they can be hazardous if used improperly. To prevent accidents, employees […]
The material in today’s Advisor is adapted from BLR’s 10-Minute HR Trainer session, “Coping with the Aftermath of Workplace Violence.” Review Security Procedures Review security procedures and equipment (surveillance cameras, silent alarms, etc.). Discuss any changes made as a result of the incident. If there was a breach of security that allowed the perpetrator into […]
Coaching Can Be Effective–But There Are Challenges In yesterday’s Advisor, we reported on a recent survey that asked how effective coaching is as a training option. In today’s Advisor, we’ll look at the greatest challenges in coaching as well as examine a useful new leadership training resource. Top 10: Training Daily Advisor Year in Review […]
You can’t eliminate the stress your employees bring to work, but you can identify and eliminate organizational stressors. And you can provide tools and information to help workers manage their stress on their own. Stress management expert Susie Mantell (www.relaxintuit.com) is a firm believer in the power of incremental steps when trying to manage stress […]
The material in this issue comes from BLR®’s popular 10-Minute HR Trainer session, “The ADA—What Supervisors Need to Know.” Train your supervisors and managers on these basic facts, definitions, and requirements regarding the Americans with Disabilities Act. What Does “Reasonable Accommodation” Mean? The ADA requires employers to provide reasonable accommodation, if necessary, to enable an […]