Top 10 Mistakes in Documenting Employee Performance
Yesterday’s Advisor showed how to make appraisals work for you (and not your employee’s attorney). Today, Attorney Susan G. Fentin’s Top 10 mistakes in documenting employee performance.
Tag: Tony Hsieh
Are You Training Employees in the Season’s Spirit of Service?
Focus on your culture, and the profits will follow, says Zappos’ CEO and author of Delivering Happiness: A Path to Profits, Passion, and Purpose, Tony Hsieh. And the culture at Zappos is all about customer service. The company, known primarily for its Internet shoe business, does very little advertising, Hsieh says; instead, it counts […]
Hot List: Wall Street Journal’s Bestselling Hardcover Business Books
The following is a list of the bestselling hardcover business books as ranked by the Wall Street Journal with data from Nielsen BookScan on November 29. 1. All the Devils Are Here: The Hidden History of the Financial Crisis by Bethany McLean and Joe Nocera. Goes back several decades to weave the hidden history of […]