Tag: UPS

UPS: 322,000 LI, 72,000 FB, 32,000 Twitter

Yesterday’s Advisor covered the United Parcel Service, Inc.’s (UPS) social media recruiting plan for hiring 100,000 employees in the next few months. Today we will discuss more on UPS, including its social media presence and lessons learned. Employee Videos at the Heart Creating and sharing authentic employee videos has been at the heart of our […]

‘We Need to Hire About 100,000 New Employees’

“We need to hire 95,000 to 100,000 new employees in the next few months,” says Tammy Caldwell, United Parcel Service, Inc.’s (UPS) director of talent acquisition. Your hiring needs may not be that gargantuan, but you can learn from UPS’s strong social and mobile recruiting program. UPS, recent winner of the 2013 Workforce Optimas Gold […]

Take These 4 Steps to Build a Learning Culture

In yesterday’s Advisor, we heard from Professor Edward Hess about the importance of developing a learning culture. Today, we get the last two steps for building such a culture, plus Hess’s final thoughts on the topic.

Supreme Court clarifies employer obligations related to pregnant workers

The U.S. Supreme Court ruling in Young v. United Parcel Service means employers need to think twice before treating pregnant employees under job restrictions differently than they treat nonpregnant employees who are similarly unable to perform their jobs temporarily. In a 6-3 ruling handed down March 25, the Court reached for middle ground between interpretations […]

Train Employees to Give Memorable Service with These Top 10 Best Practices

  The holiday season certainly brings customer service to the forefront of our thinking, but excellent service is needed 24/7/365 in order to have a successful business. Therefore, in today’s Advisor, we continue our discussion of what makes great customer service—year-round. It’s not about shoes, says Internet shoe company Zappos’ CEO, Tony Hsieh. It’s about […]

Supreme Court to Decide if Employers Must Help Pregnant Employees

The U.S. Supreme Court will decide whether the Pregnancy Discrimination Act requires employers to accommodate pregnant employees, it announced July 1. The court agreed to review Young v. United Parcel Service, Inc., a case from last year in which the 4th U.S. Circuit Court of Appeals ruled that a corporate policy that does not include […]

No Overtime for UPS Supervisor, Court Rules

Yesterday, we looked at the case of Taylor v. United Parcel Service, Inc., in which longtime UPS supervisor David Taylor claimed he was entitled to back overtime pay. Today, the ruling of the California Court of Appeals

Punching In: The Unauthorized Adventures of a Front-Line Employee

Resources for Humans Managing Editor Celeste Blackburn reviews Punching In: The Unauthorized Adventures of a Front-Line Employee by Alex Frankel. Review recounts examples from the book that show how companies both win over and lose employee buy in. In his “Author’s Note” for Punching In: The Unauthorized Adventures of a Front-Line Employee, Frankel writes “the […]