What Does the COVID-Fueled Surge in Online Retail Mean for In-Store Employees?
The shift from brick-and-mortar to online retail has been in the works for years, well before anyone had even heard of COVID-19. Online giants like Amazon have revolutionized the way consumers shop and fundamentally changed the economics of retail, allowing sellers to reach geographically diverse markets without a costly physical footprint. Added Pressures Challenge Brick-and-Mortar […]