Tag: Laura Arellano

In yesterday’s Advisor, Ancestry.com’s Laura Arellano, CPLP, invited training professionals to “be their resistors” and to understand the brain of resistant learners. Today, Arellano provides insight on the roots of resistance and steps for dealing with it in your training.

“Oh yeah? Make me!” Sound familiar? Resistant learners are a constant potential challenge during training, but they can be effectively handled with the right tools. First, you need to understand what’s going on in their brains, says Ancestry.com’s Laura Arellano, CPLP.