Category: Faces of HR

Faces of HR profiles one of your peers, asking them about their experiences, successes, challenges, current practices, aspirations, and opinions on topics impacting HR and the workforce.

Top HR Pro at PepsiCo Shares Her Pandemic Experience, Advice for New HR Pros

Since the pandemic began, I’ve been wondering how HR personnel at large organizations have handled themselves, especially those who have a full complement of remote and frontline employees. It’s my pleasure to share with you all today a recent interview with Andrea Ferrara, CHRO for PepsiCo Beverages North America at PepsiCo.

Without HR Tech, Employers Would Not Have Been Ready for the Pandemic

Something that I hear repeatedly from HR experts is the idea that if the pandemic had happened 10 years ago, we’d all have been doomed. Without videoconferencing and remote virtual private networks (VPNs), remote work would have been nearly impossible. But what about HR technologies? What role did they play in the last year? Today’s […]

Former VP of HR at Playboy Discusses Progressive HR and Transparency

Not all workplaces are created equal, but that doesn’t mean equality can’t be the focus at every workplace. In this issue of “Faces of HR,” I interview an HR professional who has navigated drastically different workplaces, from Playboy Enterprises to Cars.com to her current role at ActiveCampaign. All along, her focus has been on HR […]

Combating Burnout by Acknowledging, Listening, and Assisting

I asked today’s “Faces of HR” guest if burnout can be solved. He said no, but you can acknowledge it, listen to the needs of employees, and then assist. Individual approaches to addressing burnout don’t work for everyone, but creating a healthy framework for handling burnout can help at least manage it.

The Power of Boundaries in Open Communication

The value of communication cannot be understated. Learning how to connect with employees and leaders and knowing where the boundaries of that communication exist require strong communication skills. When HR successfully navigates that space, it stitches together leaders, managers, and employees in a powerful way.

Developer Turned HR Brings Critical Skills to Bear

There are so many paths to HR, and each brings with it a different set of strengths and skills that can complement the people-oriented role. Today’s guest began in IT as a developer. His time in that field has helped him bring technical savvy and a love of numbers to the role.

Meeting the Challenge of Termination with Sympathy

When I ask HR professionals what their biggest challenge is, terminations are often mentioned. Many organizations look at the end of employment as a solid, immediate, and permanent goodbye. However, that is far from the only way, and today’s guest speaks about her approach. 

HR Must Be the Conscience of an Organization

Much of the energy toward improving diversity, equity, and inclusion (DEI) in the wake of the George Floyd murder has begun to dissipate. The shock and pain of that event have been replaced with other concerns, and many activists and DEI supporters have been disheartened to see that happen. Sometimes, frank discussions surrounding these topics […]

Some HR Professionals Miss the Value of In-Person Interactions

While many jobs can be done remotely, there is a certain je ne sais quoi missing. I compare it to the difference between a digital book and a paper book. They both can be read and comprehended, but something is missing when you read a book without being able to turn the pages. Not being […]