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Let’s face it, some people simply do not come across as professional. They may have the necessary skills and knowledge to be effective at their jobs, but you wouldn’t necessarily want to put them in front of a customer. Fortunately, professionalism is something that is learned and, therefore, can be taught.
HR professionals have probably seen it all, including those employees that come off as less than professional. Their unprofessional behavior might have no bearing on their skills and knowledge, but you might not put them in front of a customer. Luckily, a skill like being professional can be taught.
A common criticism of managers around the country is a perceived lack of professionalism among employees. As Pamela Eyring writes for the Association for Talent Development (ATD), “In today’s fiercely competitive marketplace, the principles of professionalism are what distinguishes individuals and companies from their competitors. Understanding the fundamentals of business protocol and professional etiquette is more important […]
by Lisa Berg Nonunion employers often believe they don’t have to worry about decisions from the National Labor Relations Board (NLRB). Well, think again! On March 15, 2015, NLRB General Counsel Richard F. Griffin issued a 30-page memo (Memorandum GC 15-04) that provides guidance on handbook policies the NLRB considers unlawful. The memo focuses on […]