Tag: Customer harassment

Magnum, SMH

Who could possibly sully the sainted memory of Thomas Magnum, fictional private investigator and iconic 1980s bon vivant? All 45 of these guys, apparently.  Here’s a quick hit in case you don’t want to follow the link: Bachelor partygoers decided they would take in a baseball game in Detroit between the Tigers and the Chicago White […]

Print

What HR must do when customers harass employees

by Michele L. (Warnock) Brott What business doesn’t value its customers? After all, the customer is always right. The trouble is, customers are people, too, and people come with a variety of biases and bad behavior that can create issues for employers. In other words, racist, sexist, or discriminatory customers can present a liability problem […]

Print

Beliebe it or not, the customer isn’t always right

by Teresa Shulda Do we ever get tired of hearing about pop sensation Justin Bieber’s antics? Let’s hope not, because today’s reality HR lesson comes from none other than the Biebs.  Flight of fancy For those of you who haven’t been paying attention or don’t know any tweens, Justin Bieber blasted onto the music scene […]

Print