E-Alert Item: Recordkeeping Problems Reported With Ceridian Retirement Plan Services

If your company uses Ceridian Retirement Plan Services for 401(k) plan recordkeeping, it may be a good idea to have employees carefully check their account records. That’s because Ceridian clients have allegedly reported a spate of recordkeeping problems since earlier this year, when Ceridian began consolidating its San Rafael and Richmond, Virginia, offices into a Florida office. In particular, there have been reports that employee contributions, dividends and loan payments aren’t being posted to participants’ accounts in a timely manner, that incorrect fund prices have been posted on the company’s web site, and that quarterly statements have been sent out late.