Category: Learning & Development

To train better and to get more funding for training, do it “by the numbers.” These days, business is increasingly ruled by numbers. But there are some things that can’t be quantified, right? Like how the human mind can be affected by training. Not so, says training industry leader Bob Pike, speaking to a meeting […]

Daily Advisor discovers a “hidden treasure” in the BLR vaults to make key HR issues understandable to supervisors and non-HR managers Occasionally a Daily Advisor article on a specific topic will spark a more general question from our readers. That happened recently as a result of the piece we did on entry-level hiring and retention. […]

Four well-tested educational strategies can help you train quickly and effectively on almost any topic. Your boss calls you in and tells you “There’s a lot of news lately about age discrimination in business. I don’t want us caught up in it. Can you do some training for our managers on the basics of discrimination?” […]

A training expert supplies pointers to enhance your content by improving your delivery. OK, you’ve got great content for your training session, but how is your delivery? Bob Pike, a motivational speaker in the training industry, wants to know. And he also wants to tell you how to improve it. Pike made these points speaking […]

Consultants suggest that customer service training needs to start with how you treat your customer service reps If you were a general fielding an army, you’d know that no matter how good your tactics, success in battle eventually will ride on the quality and morale of your troops. Business is the same, and especially that […]

Job training can improve your organization, but only if you use it in situations that complement your business plan When an organization isn’t reaching potential, the snap answer is often “do some job training.” Indeed, there are many powerful job training programs now available in a variety of formats. The power of video and computer-based […]