Are Difficult Trainees Having a Negative Effect on Your Training?
“The biggest goal as an instructor is to get difficult people on board and to minimize the impact they might have on others,” says Pluth, whose firm has coined terms for some of the most common types of difficult participants: The Latecomer, The Know-It-All, The Introvert, The Socializer, The Confused, and The Sleeper. She recommends […]